Refunds & Returns Policy

Effective date: 10 August 2026 · Last updated: 10 August 2026

Your satisfaction matters to us. How a refund or replacement works depends on how you ordered.

Individual Print Copies (ordered through our website links)

Single print copies bought through our site's “Buy” links are fulfilled by IngramSpark(Share & Sell), so refunds, replacements, and any issues with these orders are handled under IngramSpark's policies. If your book arrives damaged, defective, or incorrect, please email us at SmileAgainAdmin@gmail.com with a photo and your order details, and we'll help you resolve it with IngramSpark.

Digital Products (E-books & Audiobooks)

E-books and audiobooks are purchased through third-party retailers (such as Amazon, Apple Books, or Audible), and their refund policies apply. Please contact the retailer where you bought the item for any refund request.

Bulk & Group Orders

Damaged, defective, or incorrect items: if any part of a bulk order arrives damaged or isn't what you ordered, email us at SmileAgainAdmin@gmail.com within 30 days of delivery with photos and your order details, and we'll arrange a replacement or refund for the affected copies — no need to ship damaged books back.

Change-of-mind: because our books are printed to order, we're generally unable to accept returns simply for change of mind. If something isn't right, please reach out — we'll always try to find a fair solution.

How to Reach Us

For any return or refund question, email SmileAgainAdmin@gmail.com with your order details. We read every message and aim to respond within [1–2] business days.